
Key Takeaways
When a business first looks into funding against unpaid invoices, the terminology can be a sticking point. Invoice finance is often used as a catch-all term, but in practice it splits into two distinct products that work in quite different ways day-to-day. Choosing the right one can make a real difference to how a facility fits around your business.
At its core, invoice finance is a way of unlocking cash tied up in unpaid customer invoices, rather than waiting the usual 30 to 90 days for payment to arrive. A funder advances a percentage of each invoice's value upfront, typically between 70% and 95%, with the remaining balance paid once the customer settles up, less the funder's charges.
It's most widely used by businesses that invoice other businesses on credit terms, since it's these longer payment cycles that create the working capital pressure invoice finance is designed to relieve. Where invoice factoring and invoice discounting differ isn't the underlying principle, it's who manages the relationship with your customers once the funding is in place.
With invoice factoring, the funder effectively takes over your sales ledger. Once you've delivered your goods or services and raised the invoice, you pass the details across to the factoring company, who advances the agreed percentage, generally around 90%. From that point, your customer pays the funder directly rather than paying you, and the factoring company takes on responsibility for collecting the debt, including following up on any late payments.
Because the funder is dealing with your customers directly, factoring is generally a more visible arrangement. In exchange, you gain access to a ready-made credit control function, which can be a significant benefit for businesses that don't have the time, resource or systems in place to chase payments themselves.
Factoring tends to suit smaller or newer businesses particularly well, since it doesn't rely on the business having an established, in-house collections process. It can also be a good option where credit terms vary considerably across different customers, giving a business more predictable access to cash regardless of how quickly any one client pays.
Invoice discounting works on the same underlying principle but with one key difference: you keep control of your own sales ledger. Once an invoice is raised, the details are submitted to the funder, who releases a percentage of its value. However, it's your business, not the funder, that continues to chase and collect payment from the customer, and it's your team managing the day-to-day relationship.
Because your customers continue dealing with you as they always have, this arrangement is usually confidential, which is why it's sometimes referred to as confidential invoice discounting. Once your customer pays, the funder deducts their fee and passes on the remaining balance.
Discounting tends to be better suited to more established businesses with a proven, effective credit control process already in place, since the responsibility for collections stays in-house. Lenders offering discounting facilities will generally want reassurance that bad debts are low and that your business has the systems to manage its own ledger reliably.
The practical differences between factoring and discounting come down to three main things: control, visibility and resourcing.
Control: factoring hands day-to-day sales ledger management to the funder; discounting keeps it with you.
Visibility: factoring is typically known to your customers, since the funder is dealing with them directly; discounting is usually confidential.
Resourcing: factoring can reduce your administrative workload by outsourcing credit control; discounting requires your own team to continue managing collections.
Cost can also differ slightly, since factoring includes the funder's credit control service as part of the fee structure, whereas discounting fees tend to reflect a more limited administrative role.
If confidentiality matters to you, and you have a reliable in-house process for managing your sales ledger and collecting payment, invoice discounting is likely to be the better fit. It keeps your customer relationships entirely in your hands and tends to suit businesses that are more established, with a demonstrable track record of low bad debts.
If you'd rather hand over the administrative burden of chasing invoices, or you're a newer business still building out your credit control processes, invoice factoring may be more appropriate. The visibility to your customers is generally a fair trade-off for the time and resources it frees up internally.
In both cases, eligibility, advance rates and fees vary between funders, so it's worth comparing options across a panel of lenders rather than committing to the first facility you're offered.
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